Outbound Call

Outbound Call is where you can choose Caller ID and Outbound Call Rule for your extension. 1. Caller ID Caller ID can also be changed from the Mobile/Desktop App (if any)Caller ID can be: Identity:  ...

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Working Hours

In this tab, you can configure your own working hours appropriately.  A message to play to the callers when calls come in during Non-working Hours can be configured in the Inbound Call tab. 

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Inbound Call Whitelist

If you use the delegation function, the Inbound Call Whitelist page will be where you specify which numbers can reach you directly instead of diverting to the delegation list when you set ...

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Inbound Call Blacklist

For cases of unwanted calls (e.g. fraud, spam, phishing), you can block a specific number from reaching your extension. It works by filtering the incoming call ID through the list ...

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Inbound Call Rule

As a default, the system will display this standard Caller ID on the recipient’s side when users make outgoing calls: <country code> + <area code> + <destination>  However, this might ...

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Inbound Call

You can configureyour inbound callsettings in different scenarios: Working Hours: Available Busy Offline Non-working Hours. Working Hours: 1. Available: When calls come in during working hours and you are available, ...

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Devices page is where you can manage your own activated devices. To configure, please follow the steps below: 1. Click Rubik icon > Select Devices 2. Select Devices to receive incoming ...

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Delegate (Boss-Secretary) is a function that allows other people/extensions to answer and make calls on your behalf.  Calls can be automatically forwarded to your delegates (setting up in Inbound Call).  Delegates can ...

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Call Recordings

Call Recordings tab is where End-users can configure their Call Recording settings. Note: Only users who have Call Recording License can see this page. You can toggle on/off to choose either ...

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Call Forwarding

Call Forwarding is a feature that allows you to forward incoming calls to any alternate numbers or other organization’s extension numbers. In order to set up, follow the steps below: ...

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