Account roles are designed to limit access to the company data to only authorized individuals.
There are 3 roles in this hierarchy: Owner, Admin, Member. When you create an account for your colleagues, you need to assign one of these roles to them.
Changing account roles to a higher role unlocks more capabilities in features.
| Owner | Admin | Member | |
|---|---|---|---|
| Number of users can be in this role | 1 | 100 | 10,000 |
| Change personal account settings | Yes | Yes | Yes |
| Manage Organization Information | Create and manage AdminsCreate and manage MembersCreate and manage TeamsAssign Teams to Admins | Create and manage MembersView TeamsAdd members to the assigned Teams | – |
| Manage Application Settings | Manage and View All Settings | Manage and View All Settings for Specific Members in TeamsAccess Rights to the Teams are determined by Owner | Can manage their following settings:Call Forwarding Delegate Devices Inbound Call Inbound Call BlacklistInbound Call WhitelistOutbound CallWorking Hours |
| Mobile/Desktop App | Manage and View All Settings iOS/Android – Mac/Windows app has | Manage and View All Settings iOS/Android – Mac/Windows app has | Manage and View All Settings iOS/Android – Mac/Windows app has |
Note:
10,000 members limitation counts for both Active and Disabled members in the Organization.
