With this Integration, AgileCRM will generate a ticket whenever your Virtual Line has an incoming call.
- Select Integration tab
- AgileCRM
- Fill in the required information
- Save
It is the unique web address you chose when you were setting up the account. You can see it on your address bar when are logged in.
- The support email that is used to create ticket in AgileCRM.
Toggle Content
- Log in to Agile CRM
- In the top right corner, click the dropdown menu.
- Select Admin Settings.
- Navigate to Service -> Groups -> Select a Group and you’ll see the Group ID in the address bar.
- The categories will apply for the calls to the Integrated Virtual Line number(s).
