1. Assign a subscription to a contract
If a contract is CREATED or READY after the subscription is provisioned, you can still assign the subscription to the contract.
In order to assign a subscription to a contract, please follow the steps below:
- Go to the Customer app
- Find the appropriate customer
- Choose Subscriptions tab
- Select a Subscription,click on the Eye icon
- At the Contract section, choose to Add a contract
- Choose a Contract
Note:Please make sure the subscription and its items are included in the contract. Otherwise, it is blocked off renewing. Note on Subscription Expiry Date and Contract End Date:
- Expiry Date <= End Date: provision normally
- Expiry Date > End Date: do not support
2. Switch subscription from this contract to another
In case you want to re-allocate a subscription to another contract, just follow the same steps as above and change the Contract.