A. Manage Licenses:

In order to assign the Phone system’s License for users, follow the steps below:

  1. Click on the profile icon on the top left corner > Go to Manage Organization
  2. Go to Licenses tab > Choose Phone system license

B. Manual Configuration:

1. Provision Phone System License for Members:

2. Assign Add-on License(s) to Phone System User:

  1. At the newly created license, click Manage > Choose Assigned Addons 
  2. Select purchased the Add-on license(s) to assign to a Phone System User

C. Bulk Assignment:

 

Note:

Bulk Assignment only supports creating new extensions for Phone System Licenses.
Click Bulk Assignment > Download sample file > Fill in the required information properly:
  • Ext key: the key of the extension.
  • Number: the number (DID) assigned to the extension.
  • User: the user to assign the extension and add-ons to.
  • Addon license: the features that a user can use. Insert more columns if the user is assigned to more than 2 features. Use the codes below for the Addon License column:
Download Addon License Code & Sample HERE.
Addon License
Addon License Code
Call Recording
call_recording
Desktop
device_desktop_app
DNC
license_dnc_checking_enabled
IP Phone
device_ip_phone
Mobile
device_mobile_app
Microsoft Teams
device_ms_team
Number
license_number
Team Chat
team_chat
Unlimited Call Recording Storage
license_call_recording_unlimited_enabled

Sample:

SCHEDULE A CALL

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