Call Pickup

To directly pick up the call of any extension, press: Pickup prefix+ Extension key + #

• Example: 
  • The Pickup prefix is *10
  • Pick up the call that is ringing at Ext 504, press *10504#

To pick up the call of another extension in the same group (if any), press: Pickup prefix + #

• Example: 
  • The Pickup prefix is *10
  • Ext 502 & Ext 504 are in the same group
  • Ext 502 wants to pick up the call ringing at Ext 504, press *10#

Note:

• Call Pickup is only available if your organization has a Call Group license.
• Pickup prefix is configured in the Call Group tab on the portal by admins.