If you don’t receive any billing email, please check whether you have added or verified the billing email. Follow the steps below.

VERSION 1

  1. At the Homepage, select the Settings tab
  2. Go to the Billing Email tab
  3. Check:
    • Add and verify your email if it is not on the list
    • If it is on the list, please contact us

VERSION 2

  1. Click on the Profile icon
  2. Choose Manage Organization
  3. Select the Address tab
  4. Check:
    • Add and verify your email if it is not on the list
    • If it is on the list, please contact us
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