Number Activation Fee

Background

Users will be charged an activation fee if they purchase a new number(s). Different numbers have different activation fees.

• Applied to:
  • All B3Networks numbers.
  • Ported-in numbers.
    
• Scenarios:
  • Purchase new subscriptions with DIDs.
  • Reactivate terminated subscriptions is considered as purchasing new subscriptions.
  • Purchase extra DIDs for existing subscriptions.
    
• Exceptions: Charged does not incur when:
  • Renew subscription.
  • Extend subscription.
  • Reactivate an expired subscription.
  • Swap numbers in the same SKU.
  • Unassign a number and purchase it again within 24 hours.
  • BYOI numbers.

Process

Both the number and activation fee is charged when you acquire purchase number(s). Transactions can be checked in the invoices.

• Notes:
  • Invoice for the numbers is issued at the moment of purchase – individual invoice.
  • Invoice for the activation fee is issued at the end of the month – monthly tax invoice.
    • All activation fees across the month are compiled in one monthly tax invoice as a usage charge.
    • Each fee is listed separately for the users to identify which fee belongs to which number.
    • Invoice text for number fee: Activation fee for number +xxxx.