Orders: Approve an Order

• Approving the order means provisioning it to licenses/subscriptions.
• If the option Purchase add-ons only! is ticked, Base Licenses will not be provisioned.
• If the bundle contains Number Licenses, make sure all numbers exist.
• There will be an error message if the organization’s credits are insufficient.

In order to approve a created Order, please follow the steps below:

1. Go to the Order app > Orders
2. Select a pending Order that you would like to approve
3. Click on the Review icon
4. Click Approve > Fill in the reason > Approve
5. Once you have approved the Order, you can search it by selecting Approved status, then go to Customer App to check provisioned subscriptions accordingly.