Top Up Policy
Previously, users are not allowed to top up below SGD 50. From Aug 1, 2018, users can top up any amount. However, they will be charged an admin fee when ...
Read MoreTop Up To The Account
The following are the payment options: Credit Card Cheque / Telegraphic Transfer (TT) It takes approximately 5 working days for us to process your cheque or TT (excluding cheque delivery ...
Read MoreCredit Balance
Payment Mode Prepaid Usable credit: the amount that you can spend on, i.e. credit transfer/ issue, usage and subscription renewal. Usable credit = Balance – Reserved credit – Liability + Credit ...
Read MoreEnable and Disable Auto-Topup
Enabling auto-topup ensures that you don’t get any service disruption because of insufficient credits. If you never top up by Credit Card yet, please click HERE to learn the top-up process. To do ...
Read MoreChange Payment Account/Credit Card Details
If you want to pay by another credit card, follow the steps below: Click on the Profile icon Go to Manage Organization Select Payment tab Choose Top Up Credit Key in the Top-up amount Select Pay with ...
Read MoreRemove Credit Card information from the account
In order to remove the stored credit card from your account, please follow the steps below: Click on the Profile icon Go to Manage Organization Select Payment tab At the Stored Credit Card section, choose Remove ...
Read MoreSecure Auto-Topup and Auto-Renewal
We use Stripe, one of the most secure payment processors available, to process the payment. We neither see nor store your credit card details. We never give out your credit card ...
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