Phone Number Util provides the following actions:

  • Format Number to E164
  • Get Phone Number Property
  • Spell

1. Format Number to E164

This action is used for formatting a phone number to E164 standard (eg. +6591234567) in case the caller number is not in E164 format.

  • REQUIRED INPUTS
    • Phone Number to Format
    • Default Country
  • OUTPUTS
    • Formatted Number

In order to format the number to E164, please follow the steps below:

2. Get Phone Number Properties

This action is used for getting phone number’s country code, region code, number type, etc.
  • REQUIRED INPUTS
    • Phone Number: Phone number in E.164 format (eg. +6591234567)
  • OUTPUTS
    • Country Code: Country code of +6581234567 is “65”
    • Region Code: Region code of +6581234567 is “SG”
    • Number Type: Fixed line, mobile, toll free, etc
    • Combined Properties: Combined properties of +6581234567 is “SG_MOBILE”
 
In order to get phone number properties, please follow steps below:

3. Spell

This action is used to make a text compatible with TTS spelling. This action will usually be added before playing a message to confirm the caller number. Otherwise, the system will spell the number in units.
  • REQUIRED INPUTS
    • Text to spell
  • OUTPUTS
    • Spelled Text
In order to configure Spell action, please follow the steps below:
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