Manage Call Recording Records (History)

Go to Call Recording App in the left sidebar > History. There are some restricted available actions in each Role: Admin/Owner: View, Play, Download (one by one), Export CSV Member: View, Play, ...

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Distinguish the CR subscriptions – use the UUID chain

In the Call Recording application (Subscription page), a UUID chain is included on the left side of each CR subscription. Purpose of the UUID: to identify the CR subscription As the ...

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Connect Call Recording to SIP

To record SIP, you need to make sure that you have a Call Recording subscription whose number of concurrent calls matches the number of concurrent calls of the SIP.  For ...

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Connect Call Recording to Direct Line

To record Direct Line, you need to make sure that you have 1 Call Recording subscription whose number of concurrent calls matches the number of concurrent calls of the Direct ...

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Connect Call Recording to BizPhone

To record BizPhone, make sure that you have 1 Call Recording subscription with the Bizphone Extension addon.If you purchase correctly, the Call Recording will be auto-assigned to the Bizphone subscription. ...

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Connect Call Recording to Virtual Line

To record Virtual Line, you need to make sure that you have a Call Recording subscription whose number of concurrent calls matches the number of concurrent calls of the Virtual ...

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