Edit and Deploy

  1. Select the Line that you want to make changes.
  2. Choose Edit button on the top left corner to start editing.

To activate the changed flow:
  1. Click the Deploy button on the top right corner.

Select one of the options below:

  1. Schedule the Deployment time:

Deploy it immediately:

Commands in Virtual Line

  • Gather input: add a greeting message to gather Caller’s input (e.g. press 1 for sales, press 2 for support,…).
  • Transfer call: forward calls to one or more phone numbers directly.
  • Record missed calls and notify: set missed call notification and allow callers to leave Voicemail.
  • Play message only: leave one message only to the callers.
  • Set condition: set some specific rules to forward the calls.
  • Confirm: allow your customer to press 1 to confirm their action or press any digit to come back to the previous step.
  • Webhook: deliver Virtual Line data to other applications as it happens, meaning you get data immediately.
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