Configure Bizphone Gateway

Introduction Bizphone Gateway feature helps customers to integrate Bizphone with the existing PBX / VoiceGateway. Example: User is currently using an analog phone system.  User purchases additional Bizphone service.  User wants ...

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Call Waiting on IP Phone

This guide explains how to enable and disable the Call Waiting feature on the following handsets: YEALINK Devices: Yealink T19P (includes Yealink T19P E2) Yealink T20P Yealink T21P (includes Yealink ...

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Transfer call on IP Phone

Sample roles in a transfer call Caller: The person who calls your line A (Ext 101): Agent who picks up the incoming call B (Ext 102): Agent who receives the transfer call ...

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Busy Lamp Field (BLF) feature

Introduction: BLF is an acronym for Busy Lamp Field, which is a light on an IP Phone or a colored indicator next to a name in a Softphone or Web client, ...

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Configure Extension Group

1. Reason to create a Group of extensions To assign 1 DID to 1 or multiple extensions. To call multiple extensions at the same time. To pick up the call ...

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Hot Desking Feature

In offices with Hot Desking, workers take whatever desk is available, instead of having one assigned space. When the agents start their working shifts, they just need an available phone ...

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Configure a Conference Room

A Conference Room is a place where Internal extensions and External numbers can join the meeting at the same time.To set up a Conference room, please follow the instruction below:Go ...

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Check Call History

In order to see your call logs history, go to Bizphone > History: Filter options: By Period: From Today to Last 90 days. Specific date By Call Type: All Call Type ...

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Check Connected Devices

To check the list of devices connected to the BizPhone service in the last 7 days, follow the steps below.Go to Connected Devices > Select the extension that you want to ...

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Configure IP Phone License

IP Phone license is to connect to IP Devices or Softphones to make outgoing calls and receive incoming calls.There are 2 options to provision the IP License: Manual Provision with ...

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