Wallboard is an application that allows you to manage your call center and its performance.
Main functions supported:

  1. Provide dedicated view for supervisors and agents
  2. Monitor the call center performance
  3. Offer details of the workspace, including agents’ status and their assigned calls
  4. Manage queue and its operations
  5. Control agents’ activities
  6. Act like an auto-dialer system
  7. Other settings
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